At WillyWhyte, we’re dedicated to giving you the very best — top-quality products and friendly, reliable service. To make sure everything is clear and transparent, here’s what you need to know about our order policy:
All purchases are final, and we’re unable to accept returns, exchanges, or refunds once an order is placed. That said, please know that every item is carefully checked and packed before it leaves our facility, so you can shop with complete confidence.
Once your order has been confirmed, we’re unable to cancel it. We begin preparing your products right away so they reach you as quickly as possible.
If your order arrives damaged, defective, or incorrect, don’t worry — we’ve got you covered. Our team will work with you to make things right. We may reach out to confirm details before processing a replacement or solution.
Have a question or need support? Our friendly customer care team is just an email away. Reach out anytime at consumer@willywhyte.com, and we’ll be happy to assist you.
Thank you for being part of the WillyWhyte family!
We truly appreciate your trust and look forward to giving you a smooth, happy, and satisfying shopping experience.
Happy Shopping!
— Team WillyWhyte
